Last updated: 7 July 2026
CricBet99 (“we”, “our”, “us”) respects your privacy. This policy is designed to help you understand, in simple language, information that is collected when you use our website or send information to us via WhatsApp, how it is used, how it is protected and what rights you have over it. The document we have written is one that is actually readable, as a privacy policy that you don’t understand is no privacy policy at all.
Information We Collect
The minimum data necessary to operate your account and to give you our services. This can be divided into three categories.
Contact information. If you contact us via WhatsApp to make an ID or ask a question, our company will get your phone number and any name that you share. This is how we will recognize your account in future discussions.
Transaction information. We record payment reference numbers and the amounts of deposits and withdrawals, time and date of payment and withdrawal, and account information you have provided for the receipt of the withdrawals to process your deposits and withdrawals. These records are available in case if there is any doubt regarding any transaction and every rupee which goes in and out of your account should be accounted for.
Technical information. We capture classical, anonymised analytical data from your visit to our website (type of browser and device used, pages visited, approximate region). This information is anonymous and is combined with other information. It is only used to gain insight into the performance of the website and how it can be enhanced.
Information We DO NOT Collect
This is an important section just like the last. We don’t ask for any KYC documents for a standard ID: No Aadhaar, No PAN card, No passport and No address proof. We will never ask for and never store your bank passwords, UPI pin, card numbers, CVVs or OTPs. Anyone that pretends to represent CricBet99 and demands any of the above is a fraudster and you should report the matter straight away via our official support number.
How We Use Your Information
Your data is used only for the following purposes: account creation and management; processing your bank account transactions; customer support and dispute handling; security of your bank account (including fraud detection or unauthorised access); and sending you necessary information related to your bank account. We don’t send out any junk mail, nor do we place you on any mailing list.
Data Sharing
We do not sell, rent, trade or otherwise share your personal data with any third party, advertiser, data broker or marketing agency. Only support and payments staff members who must have your information for purposes of serving you can have access to it and then, on a need-to-know basis only. This is a stand-alone statement – exceptions are not found elsewhere in this document.
Data Security
All support communication is done on WhatsApp which is an end-to-end encrypted messaging platform by default. Transaction records are maintained on secured systems with access controls and log and access by authorized persons only. No system on Earth can guarantee 100% security, but we use the security measures we would want for our own data.
Cookies
A limited number of basic cookies are used on our website to help measure its performance and to enable it to remember simple preferences. These cookies are not used to track you as you move around the internet and do not create advertising profiles. You can turn off cookies in the browser’s settings and all components of our website will still work as usual.
Data Retention
Account and transaction records are kept for the length of the time your ID is active and for a reasonable period thereafter, in order to resolve any outstanding disputes or to meet any reasonable record keeping requirements. Data is deleted from our systems when no longer needed.
Your Rights
Your information is under your control. You can reach us anytime on our official WhatsApp support number to: Obtain a copy of the information we have about you; Point out or correct the information we have about you if it is inaccurate; Or ask for us to delete your information and close your account. Deletion requests are fulfilled in less than 48 hours and we will notify you when it is done. We’ll never make these requests difficult, slow or conditional.
Age Restriction
Services can only be provided to those 18 years or older. We do not knowingly collect any information from minors under the age of 18. When we are notified that a user is underage, their account is closed immediately, and any data associated with the account is deleted. If you think you spotted a minor using our website, please report it to our support team.
Third-Party Links
We may from time to time link to other websites. This policy is only applicable to CricBet99. We can’t be held responsible for the privacy policies of third-party sites and suggest that you review the privacy policies of those sites before you share information on them.
This Policy may be amended at any time.
If changes are made to this policy, the new version will be posted in this page with a new “Last updated” in the top. Changes in materials will be emphasized. By using the platform thereafter your continued use of the platform, you agree to the updated policy.
Communications From Us
The messages you receive from CricBet99 are only from our one official WhatsApp number and are only about your account: for deposit confirmation, for withdrawal confirmation or in response to your messages. SMS blasts/cold calls/cold emails are not sent. One thing to remember about this policy is that if you receive any marketing that appears to come from CricBet99 by any other means, then it is definitely fraudulent and we would ask you to inform our support team.
Grievance Handling
If you think that your information has been mishandled in any manner, please notify our support team with your message labeled ‘PRIVACY’. Privacy complaints are investigated and referred to a senior member of staff, which will be acknowledged within 24 hours and dealt with with a written explanation of what we have found and what action we have taken.
Contact
If you have any questions concerning this policy or your data, contact us via our Contact page. Our staff provide response to privacy inquiries as quickly as they respond to any other support inquiry.